The entire process on average takes 1-2 weeks, but sometimes faster depending what insurance company you have and where you are in the claims process.

Your vehicle first has to get "approved" by your insurance company before we can work on it.

Your insurance adjuster comes to the shop and examines the vehicle under the lights to count all of the dents we have identified. Then they decide how much to pay for repairs based on a PDR matrix like this one from State Farm.

We can't control how fast your insurance company operates, but we call them every day and ask for updates.

On average it takes between 2-5 business days, but sometimes it can take longer for your insurance company to send out an adjuster and approve repairs (We cover ALL rental car cost during this time).

Some companies like State Farm, Farmers, and All State approve claims within 2 or 3 days. Other companies like National General, Progressive, and USAA subcontract their estimate to a third party, and can take up to 2 weeks to send an adjuster out. Our team calls your insurance company about your claim every day to move it forward as quickly as possible.

Time to approval also varies depending on the timeline of the storm. Early in a storm - Progressive and other companies send field adjusters to handle the massive amount of claims. But later in the storm the field adjusters leave to other areas, and Progressive will subcontract to a third party. That's why it's best to file a claim as early as you can.

Once your insurance adjuster finishes processing the claim, we get something called "Repair Authorization". Once authorized we can begin our work. On average it takes about 1-3 days to do the labor of fixing the dents, quality inspection, and final preparations before your vehicle is returned to you. If your vehicle has very heavy damage it could take longer, but usually not more than 3 days once authorized by insurance.

Paint-less Dent Repair or PDR is preferred by customers because it saves your nice factory paint job.

The high SKILL LEVEL of the dent guy is ultimately the biggest advantage of bringing your vehicle to us. You don't want some guy thats fresh out of PDR school working at a dealership. You want an experienced 30-year veteran PDR guy. Those guys only work for smaller companies like mine. Aaron's Hail Repair specializes in Paint-less Dent Repair and only people with 20-30 years experience are touching your vehicle.

Painters in auto body shops just can't achieve the same paint quality as the industrial production factory that makes your vehicle. So Paint-less Dent Repair is preferred by customers because the dents are pushed out by hand and there isn't any need for paint, chemicals, or cutting the roof off the car.

Because our dent guys are highly skilled, they can fix cars that other shops would replace and paint your roof & hood.

When you repaint the entire roof of a vehicle and its left parked in the sun exposed to weather, over several years that paint will look bad. Trust me you don't want your expensive nice 2022 SUV repainted. And you definitely don't want to trust that vehicle to just anyone.

The headliners and components of all modern vehicles are designed to be removed and installed (called R&I). Dropping the headliner gives the dent tech "access" to the metal of the roof to push the dents out using metal hand tools.

The dent tech carefully reshapes the metal while looking at lights or line-board to accurately restore the appearance of the surface using thousands of precise "pushes".

On big flat panels with access the tech will "push" the metal using hand tools. But other panels like the rails (or pillars) of the car, or areas where there isn't tool access, require techniques like "glue-pulling" or "blending".

When the repair is finished the metal looks smooth and like new again. The original factory paint is preserved. The full resale or trade in value of the vehicle is restored. You won't be able to tell the vehicle was ever in a hail storm.

Here you can see some examples of what "fill & paint" repairs look like a few years down the road. These were once expensive vehicles that the owners financed and paid a lot of interest on. Now if the owner goes to resell them, they're going to get less money because the paint looks terrible. Thats why you should get Paintless Dent Repair.

In the factory - automotive paint and finishes are designed to withstand sun exposure and weather.

But factory paint doesn't adhere the same to the metal and will wear down in a very short time. This makes the vehicle look bad and lowers the resale or trade in value.

Paint-less dent repair is a superior repair method because it preserves the factory finish.

Roof and hood replacement is most likely unnecessary. Insurance adjusters almost never write a proper estimate.

When the insurance does their estimate at your home, or when you take your vehicle to their recommended estimating location - they might write the estimate "to replace" instead of PDR.

Insurance adjusters don't know what can be fixed with PDR and what can't. Only our dent guys know, that's why we need you to bring your car to us so we can provide our own estimate to your insurance company.

Comprehensive insurance covers things that aren't your fault like vandalism or severe weather.

Comprehensive is different coverage than collision, which pays for accidents caused by you. Insurance companies can't discriminate against people by raising rates due to acts of nature.

Your insurance protects you from hail damage, and you are entitled to use the shop of your choice. There are no repercussions for filing comprehensive claims.

When your insurance company sends you to their recommended shop, you pay your deductible, and that goes straight into the corporations pockets as profit.

You already pay your insurance premiums, and you can't control the weather.

So why should you have to pay more for something that isn't even your fault? 

When you come to us, we just agree to fix your vehicle for whatever the insurance pays, and waive your deductible (up to $1000). We absorb these expenses to earn your business.

If you get in any kind of minor fender bender or wreck with previous unclaimed hail damage, your insurance company will try and total your vehicle. But they will not pay you for the hail damage. If you get lucky they might pay you 10-20% of what the hail damage was actually worth had you filed a claim and had a proper estimate.

Your insurance company can total your vehicle, get the hail damage fixed at a wholesale rate, and then actually sell the vehicle for a profit.

Even if you have gap insurance you can still lose thousands of dollars. You already paid for coverage. The smart thing to do is file a claim and get it repaired.